Ecom Express Limited, a leading tech-driven logistics solutions provider, has introduced Bulls.ai, an innovative platform aimed at simplifying address-related challenges in the delivery of e-commerce parcels across India, with a particular focus on small towns and cities. Leveraging the extensive data from nearly 2 billion parcels delivered since its inception, the platform tackles common issues faced by the logistics and e-commerce sector in addressing accuracy.In addressing last-mile logistics challenges, Ecom Express acknowledges the prevalent reliance on landmarks up to 1.5 km away, leading to geolocation difficulties and an average deviation of approximately 500 meters between the written address and the actual doorstep.

Bulls.ai aims to enhance operational accuracy by correcting, standardizing, and predicting geo-coordinates for addresses across the vast topography of India, reaching not only metro and tier-1 cities but also hinterlands of tier-2 cities and beyond where address quality tends to be inferior.The Bulls.ai solution is poised to revolutionize the landscape of Indian e-commerce by potentially boosting delivery quality by up to 60%, improving operational efficiency, and reducing logistics costs by as much as 30%. Amit Choudhary, Chief Product and Technology Officer at Ecom Express, expressed pride in this technological development, emphasizing its significance in large-scale e-commerce logistics.

Dr. Manjeet Dahiya, Vice President and Head of Data Sciences at Ecom Express, highlighted Bulls.ai as a foundational large-language model for understanding and resolving postal addresses in India, crucial for advancing automated e-commerce logistics. The model is trained on billions of addresses where Ecom Express has delivered and continues to evolve further.This launch underscores Ecom Express's commitment to employing technology for superior logistics services and ensuring an unparalleled customer experience. The company's investment in cutting-edge technologies, such as Generative Pre-trained Transformers (GPT), reflects its dedication to staying at the forefront of technological advancements. As a unique offering, Ecom Express plans to open the API of Bulls.ai to its customers, allowing them to validate user addresses and providing auto access to the platform for existing Ecom Express customers upon API availability.