IBM Consulting has launched IBM Consulting Advantage, a revolutionary AI services platform aimed at providing IBM consultants with the tools to enhance consistency, repeatability, and speed in client engagements. The platform integrates a range of proprietary methods, assets, and Assistants, leveraging technology from both IBM and its strategic partners. Early adopter teams utilizing IBM Consulting Advantage reported significant productivity gains of up to 50% during an application design, development, and testing pilot.The cornerstone of the platform is a library of role-based IBM Consulting Assistants, supporting the day-to-day tasks of 160,000 IBM consultants.
These Assistants, accessible through an intuitive conversational interface powered by IBM watsonx, cover various roles such as strategy assistants for use case prioritization, business analyst assistants for user-centric design, and developer assistants for code generation and conversion. Consultants can seamlessly navigate across multiple generative AI models, ensuring optimal outputs for diverse tasks.IBM Consulting Advantage prioritizes data security and privacy, featuring capabilities to create project team-specific spaces and private instances of generative AI models to safeguard sensitive information.
The Assistants include integrated AI guardrails to address bias and enable auditable use, providing users with tools to ensure ethical and responsible AI practices.Early beneficiaries of IBM Consulting Advantage include industry leaders like Dun & Bradstreet, a global provider of business decisioning data and analytics. Collaborating with IBM consultants, Dun & Bradstreet aims to scale new AI use cases, leveraging the combined power of Dun & Bradstreet Data Cloud and IBM watsonx to enhance productivity and customer experiences. IBM Consulting's use-case led approach has already yielded successful outcomes in areas such as customer service, human resources, and application modernization.
The platform is set to play a pivotal role across IBM Consulting's services, aligning with the IBM Garage engagement model to expedite innovation and transparently track business outcomes. This announcement builds on IBM Consulting's 2023 initiatives, including the establishment of a Center of Excellence for Generative AI and strengthened collaborations with key partners such as Adobe, AWS, Palo Alto Networks, Microsoft, Salesforce, and SAP.IBM Consulting, renowned for its expertise in hybrid cloud and AI technologies, serves as a trusted partner to some of the world's most innovative companies.
With a commitment to an open way of working and the application of the collaborative engagement model IBM Garage, the company continues to contribute to the modernization and security of complex systems. IBM's global reach spans more than 175 countries, supporting clients in capitalizing on data insights, streamlining business processes, and gaining a competitive edge in their industries. The launch of IBM Consulting Advantage signifies a significant leap forward in IBM's pursuit of cutting-edge AI solutions and transformative client engagements.